You must read and agree to these Terms and Conditions before ordering any Mellow Kitchenware products. By placing an order for Mellow Kitchenware products, you agree to be bound by the following Terms and Conditions:
This is a binding agreement between you, the person or entity agreeing to the terms contained in this document ("I", "You", "Your" or "Customer"), and Mellow Kitchenware, the owner and administrator of this Website and all content and functionality contained herein ("Our", "Us", or "Company") (collectively, the "Parties" or "We"). These terms and conditions, as well as any additional terms, conditions and covenants referenced in or made available by hyperlink in this document (collectively, these "Terms", "Terms of Use" or this "Agreement"), govern your use of and access to this Website and any and all of its sub-pages (collectively, the "Website").
By using, visiting, or browsing the Website, as well as placing an order with Mellow Kitchenware through the Website, you accept these Terms of Use and agree to the terms of our Privacy Policy. If you do not agree to be bound by these Terms and Privacy Policy, you should exit the Website immediately. By accessing, using, or ordering products through the Website, you affirm that you have read this Agreement and understand, agree, and consent to all Terms contained herein.
These Terms of Use constitute the entire agreement between Mellow Kitchenware and you, and supersede all prior agreements, representations, warranties, and understandings with respect to the Website, the content, products, or services provided by or through the Website.
You further agree not to use or access the Website if doing so would violate the laws of your state, province, or country.
All purchases made on this Website are one-time transactions unless explicitly stated otherwise at checkout.
The following products are currently available (prices may be shown in the currency displayed at checkout):
Our products are intended for household and personal use. Please review each product's dimensions, materials, and care instructions before use, and follow all manufacturer guidelines for oven, microwave, dishwasher, and heat-resistance limits. Product images are for illustration; colors and finishes may vary slightly from the items received.
You must be 18 years or older to use this website or purchase products.
By ordering products from us, you authorize us to charge your credit card for the total amount of your order. The descriptor that appears on your credit card statement will appear as mellowkitchenware.com.
We are not responsible for delays caused by carriers or customs.
We offer refunds under the following conditions:
Conditions: only one refund per product is allowed, refund requests must include valid order details, and approved refunds are processed within 10 business days.
To return a product, contact customer support to request return authorization, return the item within 10 days of delivery, and note that the customer is responsible for return shipping costs. Refunds are issued after inspection of returned items.
Return Address: Mellow Goods LLC, 3500 South DuPont Hwy, Dover, DE 19901, United States
Customer service: contact@mellowkitchenware.com
Phone: +1 (386) 732-6096
Hours: Monday–Saturday, 9:00–18:00
Mellow Kitchenware products and website content are provided "as is" without warranties. We disclaim all warranties, express or implied, including warranties of fitness for a particular purpose and merchantability.
In no event shall Mellow Kitchenware or its affiliates, officers, employees, or agents be liable for indirect, incidental, special, or consequential damages arising from your use of the Website or products.
Your total liability for claims related to Mellow Kitchenware products is limited to the lesser of $500 or the total amount you paid in the one month preceding the incident.
You represent that you are at least 18 years old, you have read and understand this Agreement, the products purchased are for your personal, non-commercial use, and the information you provide is accurate. We may contact you by email at contact@mellowkitchenware.com for order and support purposes.
All website content, including text, graphics, logos, and product images, is protected by US and international copyright and trademark laws. You may not copy, reproduce, or use any content without written permission.
By using the Website, you agree not to:
You agree to indemnify and hold harmless Mellow Kitchenware and its affiliates from claims, damages, or expenses arising from your use or misuse of the Website or products.
All disputes shall first be addressed in writing to:
Mellow Kitchenware / Mellow Goods LLC
3500 South DuPont Hwy, Dover, DE 19901
Email: contact@mellowkitchenware.com
Phone: +1 (386) 732-6096
Disputes will then be resolved by binding arbitration in accordance with applicable law. Arbitration decisions are final and binding. Class or consolidated actions are waived.
This Agreement and any disputes arising from it are governed by applicable law, excluding its conflict-of-law provisions.
If any provision is found invalid, the remainder remains in effect. No waiver of terms shall constitute a waiver of future defaults.
This Agreement constitutes the full agreement between you and Mellow Kitchenware regarding your use of the Website and purchase of products.